Here at Webfox we are big on keeping up with the latest tech and so invest a fair bit into R&D. One of research projects uses NLP (Natural Language Processing), context aware AI and a chatbot.
The idea we asked was "What if a system was aware of what it did not know?". Could it then ask to find out and remember? Could it learn more about what it did not know?
Here is an snippet of an early prototype. Our chatbot is aware this is a new person and conversation. So it asks questions it doesn't know the answer too and the user asks back to make sure the bot has learned.
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