We had never outsourced development work on our proprietary back-end systems before and we were apprehensive about whether this project would be successful. Part of the project was to redevelop the domain search functionality on our front-end website, which is core to our business so it had to be done to the highest possible standard. We also required our new front-end site to be built from scratch and some major improvements to our online order process and customer portal.
We had previously worked with James before he founded Webfox, so we knew that he had integrity. What we didn’t know was if the Webfox team had the skills to complete some rather complex re-coding of old functionality whilst making the whole site mobile responsive, quick and user-friendly. We were pleasantly surprised!! James, Matt and Otis were a dream to work with and exceeded our expectations with their skills, professionalism and knowledge.
I wouldn’t hesitate to work with Webfox again on any development project and can’t recommend them highly enough to anybody that is seeking first class web development or design.
JFox was recommended through an industry colleague when we were searching for the best job tracking tool. We wanted one system that could hold and analyse all the project data to allow us to monitor and track projects, and JFox does this – timesheets against the stages of each project, consultants, disbursements, travel and processes through monthly invoicing. Reports can be run daily, weekly or monthly to provide an extremely useful analysis of cost against budget, at all stages.
James has worked patiently through set up for the way we do things, manipulating it over the past few months to suit our requirements. He has been right there at all times, responding to queries, tweaking and implementing my requests to refine the system.
After over 30 years in business I decided it was time my father got a little more technology savvy, and a large part of this was to introduce new websites for both his companies. I was lucky enough to have a sister-in-law in Australia who works for an online agency – so she was a great help during the initial design/content mapping process.
Keen to use a local company, I took our wireframes to 8 Hawkes Bay based company’s. James led right from the outset. He was one of the first to get back to me, and his quoting was detailed at the same time as precise. I am no web designer, and he spoke in a language that both my father and I could understand. He also liased with Melissa in Australia to make sure he was quoting on exactly what we had in mind.
On being awarded the job James made the trip to Waipukurau to speak with us, and from that day the lines of communication have been well open. James responds so quickly to client requests, and always makes time to answer questions and come up with solutions. I feel James has gone “above and beyond” what we expected from him, and we are delighted with not only the websites he has created but also with the CMS we are using to manage our sites independently.
In tough economic times it was pleasing to here the manager from Hastings Honda attribute 50% of the increase in sales we had late last year to our new site.
I would, without hesitation, recommend Webfox to anyone who wants a smart, user friendly site built by someone who listens to your requests and works extremely hard to turn those into reality.
At the outset, we didn't have a clear picture of what JFox could offer us. All we knew is that we needed a comprehensive online tool for measuring our business. Jfox is proving to be just this.
Upfront, Webfox provided detailed explanations of JFox's capability and presented well. During the development phase we have found Webfox to be extremely accommodating to changes, additions and training requests. He is prompt to respond to our requests and thorough with responses he gives.
Although it is early days, we are already noticing the time savings JFox is providing to our administration staff. The timer is proving to be a success with production staff, who report that it is easy to use and great to have as you work, saving them an extra task at the end of the day.
Where we previously fell short on communication to staff regarding time allocations and budgets, JFox is picking up the pieces. Staff feel better informed and empowered to reach targets.
The reporting features are allowing our management to closely track and analyse projects. We are ultimately more measured and able to forecast better.
The great thing I found with Webfox is that I can always email or ring James with any problems or ask for advice or help and he cheerily puts up with all my plentiful requests.
As someone who is not an IT person and who doesnt understand much about that world at all and who would rather be working than doing computer stuff, Webfox have been brilliant. He has patiently explained basics to me again and again and has helped me to learn about updating and uploading etc.
I would like to highly recommend Webfox to everyone like me who just wants the website to do its job without all the difficulties one usually has and to everyone who wants a genius to do his magic in the world wide web.
James and his helpers made our website so much better than we could imagine. He was easy to talk to and answered all questions in a manner that we could understand, He showed us options that could enhance and make the site more user friendly to both those looking and us to add information to the site. When we had an option to livestream to Ireland before the site was completely finished he was the first to say "we can do it" he got excited with us and his team worked all hours and made it happen. The family was amazed and very grateful.
His advice was always on the mark and has added to our site with the help of Terri from TK Design and Sarah Erickson we are proud to show off our new website and know that James is always happy to add the extra options as we think of improvements that families would like.
Thank you James once again for making our website better than we hoped and so easy to use. I am gladly recommending you to everyone. There could be nobody better to build a website.
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